Parked Chat Transcript
Assistant
Hi, I can help you get a quote fast. What service do you need today?
Customer
My water heater is leaking in the garage.
Assistant
Understood. Is this active leaking right now and can you share your address?
Customer
Yes, small leak now. 812 W Briar Ln, Austin TX 78748.
Assistant
Thanks. Please upload 2 photos: full heater view + leak point near fittings/valve.
Customer
Uploaded both. It is around the bottom valve.
Assistant
Got it. Any recent repairs or replacement age estimate?
Customer
No repairs. It is about 11 years old.
Assistant
Perfect. Last detail: best callback number and preferred visit window?
Customer
Call me at 512-555-0172. Today after 3 pm is best.